Introduction.

Looking for a highly rewarding challenge?

Are you an appropriately skilled, competent and highly motivated individual who would you like to join our existing team of Management & Training Consultants?

Excellence in Business is always looking to add to its existing consultancy team and regularly look to recruit ideal candidates who are able to demonstrate relevant knowledge and experience in the consultancy and training arena.

We are always keen to hear from people interested in a career with us, irrespective of disability, gender, race, nationality, religious belief, age, sexual orientation, marital or civil partnership status. Excellence in Business is an equal opportunities employer and committed to diversity in the workplace.

Ideal candidates will need to satisfy the following high level criteria and be able to demonstrate the competencies outlined in the Competency Profile:

• Be educated to degree level;
• Have at least 5 years management experience;
• Experienced in the design and management of change and improvement projects;
• Be able to demonstrate the results and achievements of their work in the last 3 years – for example, new business generated, colleague or client satisfaction, business results etc.
• Have a background in and/or extensive knowledge of Local Authorities and the wider Public Sector;
• Previous consultancy experience (internal or external);
• Proven ability to ‘sell’ and gain commitment to new ideas/ways of working;
• Track record of and/or confidence in ability to generate new and repeat business;
• Be able to work from home; but prepared and able to work away from home at client premises across the UK, as appropriate.
  

If you are interested in joining the Excellence in Business team, please initially e-mail your Curriculum Vitae to Michelle Elwine.

Core Skills and Competencies.

Sector Expertise:

• Public sector – Local/National Government;
• Comprehensive Performance Assessment in Local Government;
• Public/Private partnerships;
• Political awareness at local and national level;
• Knowledge & understanding of Local Government procurement & partnering arrangements;

Business Development:

• Ability to identify and maximise future opportunities;
• Ability to develop new business within and beyond our immediate sector;
• Ability to extend current client assignments by selling on within the client.

Client Management:

• Client focused;
• Develops and nurtures personal relationships;
• Works within and meets client’s timescales.

Communication:

• Strong and effective interpersonal skills;
• Effective at communicating with a fully diverse spectrum of people;
• Dealing with people without any prejudice and promoting fair treatment;
• Clear and concise verbal and written communication skills;
• Effective at providing information, feedback and advice;
• Seeks out information and welcomes feedback.

Presentation, Consultation & Facilitation:

• Ability to present training courses in a dynamic and motivational manner;
• Ability to provide feedback to senior management;
• Ability to consult and obtain consensus;
• Ability to influence and persuade clients in adopting best practise and developed solutions;
• Ability to facilitate group discussions, meetings and conferences;

Change Management:

• Business Process Re-engineering;
• Analytical skills;
• Business Performance Improvement planning.

Drive & Determination:

• Highly motivated;
• Results orientated;
• Effective team working skills;
• Seeks job satisfaction from a challenging but rewarding role.

Decision Making:

• Accountable for decisions and problems;
• Creating solutions and options;
• Making decisions that minimise risk and exposure.

Innovation & Creativity:

• Committed to maintaining a clear understanding of new and emerging developments within our sector;
• Ability to adapt and adopt best practise for the benefit of clients and the business;
• Ability to ‘think on the feet’ and grasp the issues or factors which may be influencing a given situation;
• Creative and challenging bringing the best out of our team(s).

Quality & Customer Service:

• Effective at understanding client requirements;
• Ability to manage and exceed client expectations;
• Ability to put self in client’s shoes;
• Planned and methodical approach to working;
• Strong project management skills;
• Efficient and effective delivery.

Administration:

• Accurate and attentive to detail;
• Ability to meet administration requirements and deadlines;
• Strong ICT and keyboard skills.

Role Profile.

The role of a principal consultant within Excellence in Business will involve:

• Delivering a range of training and consultancy projects, based on experience, working with and independently of colleagues, as required by the firm;

• Identifying opportunities to win new work/generate repeat business and converting these with, and independently of, support from colleagues;

• Generating sufficient work to maintain required personal utilisation levels as well as providing work for other consultants/associates;

• Developing innovative and creative improvements to our consultancy services and training materials;

• Taking responsibility for growing the business in line with personal/company objectives;

• Working the necessary number of hours/days per week to ensure you meet all client and non-client deadlines for chargeable and non-chargeable work;

• Proactively bringing any problems and/or client concerns over work delivered to the attention of the appropriate partner in order to ensure their timely resolution;

• Meeting with colleagues, travelling and staying over if required, to discuss client projects and new opportunities;

• Attending partner meetings, as requested, to provide input to the strategic management and growth of the company;

• Identifying and discussing appropriate training and development needs with a Partner prior to taking action;

• Maintaining accurate, up-to-date and auditable client and computer based files;

• Regularly seeking client feedback on their satisfaction with EiB consultancy and training services;

• Submitting accurate time and expense sheets, according to current guidelines, to enable client invoices to be issued and consultant expenses to be re-paid;

• Sharing knowledge, learning experiences and other relevant information and good practice between fellow consultants and the office, as appropriate;

• Maximising income through the effective management of associated client and any non-client related expenses;

• Raising any concerns regarding employment and well being within the company with the partner you report to;

• Seeking partner approval prior to submitting a proposal which commits the firm’s people at a certain fee rate, and making any capital investments or expenditure.

To apply online, please send your CV to Michelle Elwine or if you have any questions regarding this position or would like to discuss anything further, please contact Michelle Elwine on 01642 345629.